The BACS Social Index Results for New Zealand Business 2017

The BACS Social Index Report 2017

The BACS Social Index was launched in 2016 at a breakfast event kindly hosted by Fonterra in Auckland with a good number of interested businesses and community leaders to find out about another BACS initiative. This year we had our event in Wellington and had a great group of people keen to see and hear the results through the good works over the past year.


How the BACS Social Index works


The first step for a business to be on the BACS Social Index is to have been nominated by a community/charity organisation and processed through a 7- step criteria through the BACS Good Business Egg Awards. The business does not need to be a member of BACS and cannot submit themselves.

After a considerable process the panel of the 16-18 community leaders makes comments and scores on each of the short- listed businesses. Their decisions provide the winners with a Good Business Egg Award and runners up are also acknowledged. BACS then collect this data over two years to provide a consistent result to grow the BACS Social Index. Read more


The BACS Report 2017

Delving into the detail of CSR strategies is like opening a Kinder Surprise Egg.

An extract from the BACS Good Business Egg Awards Programme and Report on 2016, to read the whole article click on the link below.

2016 showed there was no ‘one size fits all’ formula adopted by all.

The most interesting and impactful CSR strategies focused on a number of key areas, not necessarily linked to each other.

Some businesses had programmes running under 2, or even 3, of the CSR categories. It isn’t only the target group and purpose that varies, but also the delivery.

For example, some choose to give money to support community activity, others offer products and resource to help communities achieve goals, and still more encourage others to be generous.

All three of Spark’s flagship CSR programmes focus on enabling their communities, both internal and external, to give to others.

Countdown’s win of the Health and Wellbeing category reflected the breadth and depth of their investment in a diverse range of CSR initiatives.

On the upside, several businesses received comments about having a ‘scattergun’ approach to CSR which potentially led to watered down impact and effectiveness.

BACS Good Business Egg Awards 2017 (PDF)

The BACS Social Index is a simple tool highlighting responsible businesses in New Zealand

The BACS Good Business Egg Awards takes businesses recognised by New Zealand communities for good Corporate Social Responsibility (CSR) activity through a process of evaluation to determine who comes up the best. 

How the BACS Social Index began.


The BACS Good Business Egg Awards work as an independent process capturing activity that is acknowledged by communities as being great CSR initiatives, rather than business promotions.

Business activities are categorised into 3 areas: Education and Skills; Health and Wellbeing; and Community Empowerment.

This process identifies what is considered successful by community standards of CSR in New Zealand, providing real, grassroots commentary on the complex nature of CSR, made sometimes more complicated by some businesses, with slick marketing messages and poor reporting.

Having hosted 4 years’ worth of Awards we noticed the same businesses bubbling to the top each year. Using this process has built up a story about how each business’s philosophy and culture supports positive and effective CSR activity that is valued by the communities they partner with. Read more

Bacs desk

BACS Team working hard over the summer to find BACS Good Business Eggs for Easter 2017

Working hard over the summer to find Good Business Eggs for Easter 2017.

BACS Good Business Eggs are beginning their quest to find the fifth annual winners for 2017. And over the summer period the long process of checking and verifying what business has invested in the community over the past year is being completed for the 5th annual awards in April.

Last year Contact Energy, KPMG and Countdown were winners at a superb evening kindly hosted by The Warehouse in Auckland.

As is stands the long roll is now down to a ‘medium list’ of 46 businesses and those that have been considered in this independent process are now under some scrutiny.

Julie Donvin-Irons Director of BACS says “Our next step now is to provide the panelists of community leaders with the information to appraise each business on their community investment, this will provide valuable insights which is good for all concerned.”

Once the panellists consider who is best in each of the three categories, Health, Education and Community Empowerment the BACS Good Business Egg Awards will be presented in Wellington whereby BACS members and the general public can attend to find out who becomes a “Good Egg” and who wins the BACS Living Award.

In alphabetical order:       

Air New Zealand, Annah Stretton, ANZ, ASB, Auckland Airport, Ballance Agri-Nutrients, Bell Gully, BNZ,  Broadspectrum, Bunnings, Chorus, Coca Cola, Contact Energy, Countdown, CQ Hotels Wellington, Datacom, DB Breweries, Deloitte, Fonterra, Fuji Xerox, Genesis Energy, Hubbards, IAG, IBM, Kiwibank, KPMG, Microsoft, New World, Noel Leeming, NZAS, NZ Rugby, NZ Post, Ricoh, Sanford, Sealord,  Skycity, Spark, TSB, Two Degrees, Unitec, Vodafone, Westpac, Westfield, The Warehouse, Z Energy, Zespri.


On the first day of Christmas my true love sent to me a Kokako in the Waitakere Ranges

On the first day of Christmas my true love sent to me….

…a Kokako in the Waitakere Ranges


Earlier this year our Fonterra Milk for Schools team were delighted to release Aumangea (aka Wai Kikorangi), the Kokako chick the team won in last year’s BACS  Living Awards with help from the Forest and Bird Trust.

This was one of many highlights of the year.

The team at Fonterra Milk for Schools as well as the wider social responsibility team would like to wish all BACS members a happy and healthy festive season and we’re looking forward to continuing to work together for a more sustainable caring future in the New Year.


This Kokako drawing is by local artist Ella Quaint.


golden egg

85 businesses go into the grindmill to see who's making impact in the New Zealand community

The organisers of the annual BACS Good Business Egg Awards for 2016 have just closed the long list of candidates and are ready to scrutinize the companies that are doing well (or badly in some cases) within communities.

“There’s always a lot of huff and puff “ says Julie Donvin-Irons CEO of BACS, an organisation that connects business and community with the aim of improving social issues, “when dealing with companies that enjoy the publicity of helping out but not understanding the real issue or just doing it for their marketing strategy.

“The aim of the awards is to showcase good practice rather than just pat business leaders on the back, we want them to keep evolving into mature and knowledgeable employers and use the collective wisdom of community for better outcomes.

“We’re kind of a blend of mystery shoppers and the SAS says Julie, “throughout the next few months businesses without their knowledge will be quietly checked to see whether their community investment is real and ongoing and how it is reported. Read more

James Araci

James Aaraci of the Malaghan Institute praises Fonterra and their win for Milk for Schools

James presenting the Good Egg photo to Fonterra farmers.

James Araci and Fonterra

The Malaghan Institute was invited to present the award for Health this year as a BACS Community member. Talking of the work they do the audience was surprised to hear of its humble beginnings and the interesting history of how the Malaghans had a milk bar in Auckland that went onto a NZ iconic company, Tip Top. The investment they made into the institute was so large the name was changed to the Malaghan Institute and remains a global leader in cancer research amongst other health issues.

Kerry Walker Fonterra

When Fonterra farmers heard they had won a Good Business Egg the room was filled with exuberance

Fonterra farmers surprised and delighted with winning the BACS Good Business Egg for Health at the CQ Hotels in Wellington.                                                                                                 
Fonterra winners

Kerry Walker, Allen Cottle, Richard Syme, Tim Wilson accept their award at the BACS Good Business Egg Awards 2015.

Comments from the community leader panel said of the Fonterra Milk for Schools Programme.
  • “Massive effort with what appears to be a very simple programme but hugely effective – WELL DONE!”
  • “I like the way that Fonterra have chosen to get involved in a controversial issue. Nutrition in schools is a hot topic, and many companies backed away from involvement a few years ago due to the controversial topic.”
  • “I’m glad a large New Zealand company has shown leadership and a long-term commitment to this challenge.”

golden egg

Winners of the BACS Good Business Egg Awards 2015

Three of New Zealand’s most well known companies: Fonterra, Deloitte and The Warehouse were last night crowned “Good Business Eggs” in recognition of their work in the community sector.

Fonterra winners

Fonterra, winners of the BACS Good Business Egg Award for Health 2015

Three of New Zealand’s most well known companies: Fonterra, Deloitte and The  Warehouse were last night crowned “Good Business Eggs” in recognition of their work in the community sector.

Whilst these companies might be better known for the scale of their business activities, they also demonstrate significant commitments to their various community initiatives.

The event hosted by CQ Hotels Wellington, one of last years winners was packed with business and community leaders anxious to see who had won the annual award.

This year’s winners were awarded a virtual kokako egg from Forest & Bird; businesses will be able to follow the progress of their bird throughout the year. Read more

LBG logo

Corporate giving bounces back with over $237 million contributed in NZ and Australia

After a major dip in 2012, corporate giving has risen by 16% with over $237 million contributed to the community this year, according to the London Benchmarking Group (LBG).

Education and Youth were the largest beneficiaries with over $63 million in contributions from LBG members across Australia and New Zealand, according to the group’s Annual Review recent release.

LBG is a global network of companies that apply LBG’s framework to measure their community investment. The Australia and New Zealand branch boasts the largest membership of over 50 companies including the likes of New Zealand Post, QANTAS, ANZ, Fonterra, Holden, Toyota and many more. Contributions comprise of cash, volunteered employee time, in-kind support and management costs.

LBG Corporate Community Investment Director Simon J Robinson said “This year’s increased investments can be in part attributed to the low benchmark set by a significant decrease in contributions in 2012. The total this year is still somewhat shy of the contributions of over $250 million that were made annually from 2009 to 2011.” Read more